[Editor’s note]
There is no holiday in the summer vacation-more than 100 college students from six schools, including Fudan University, Shanghai Jiaotong University, Tongji University, East China Normal University, Shanghai University and Shanghai Foreign Studies University, went to the Media Center in the 16th District of Shanghai to participate in the "Four Forces" practice activities in the summer vacation.
The Paper opened the column "College Students at the Grassroots Level —— Selected Works of" Four Forces "Practice Activities", from which we can feel the spirit of college students going deep into the community to listen to the people’s voices and going to the outer suburbs to be grounded.
The pictures in this article are all reports by Xu.
According to the 14th Five-Year Plan for the Construction of Social Work Talents in Shanghai, in 2025, the total number of social work talents in this city is expected to reach 200,000. As a key force to realize the "shift of governance center of gravity", how should social workers exert their strength? At the TED talk show of "Top Talk" in Tianping Street, the "Red Housekeepers" got together to exchange experiences and talk freely.
Liu Hanlin, Social Worker of Jianyue Neighborhood Committee:
From "social fear" to "social cattle", there is only one community distance.
Last October, Liu Hanlin moved into Jianyue residential area. At this time, he didn’t expect that a brand-new job would bring him a brand-new life experience. "How old are you this year?" "Are you married?" "When did you come to our community?" As soon as these "social cattle" residents arrived, they skillfully greeted Liu Hanlin and chatted about his family, so that he was drowned in the enthusiastic social interaction of the residents. Whether it is a group of familiar elders or a lot of exchanges with temperature, he feels the hardship of "social fear" working in the community.
In addition to the challenge of personal character, the test of work content will be the big one soon. Once residents reported that more rats needed rat poison. Liu Hanlin gave him rat poison according to the prescribed procedure, but I didn’t expect the old man to come to him soon and ask, "How to use rat poison?" "What is the efficacy of rat poison?" "What should I do with the bodies of rats when they die?" "If the mouse body is not treated in time and eaten by the kitten, will the kitten be fine?" ….. This little thing seems ridiculous, but it is a problem that residents encounter in real life.
Liu Hanlin’s alley has a long history, which was built in the 1930s. Now most of the people living here are elderly people living alone. Although their children are filial, they can’t always be with them. What they need most is the care and companionship of the community, which needs to solve small problems for them. Liu Hanlin’s mother is also a community worker. Under the example of her parents, Liu Hanlin believes that "social workers will always be the most solid support for residents, and residents will always be the most powerful support for social workers", and she always has an inclusive and understanding heart and always considers the community residents. Now when he meets familiar residents, he has been able to "take the lead": "Wow! Are you in good health? "
Sheng Juanjuan, Social Worker of Yongjia New Village Neighborhood Committee:
What motivates me is the initial heart that has been beating.
For Sheng Juanjuan, becoming a social worker is her "will always stick to it" choice. "Tired", "Orange" and "People" are the three key words that Sheng Juanjuan redefined for the name of "TOP Say" in her speech, and also summed up in her seven years’ work.
At the beginning, Sheng Juanjuan’s imagination of social work stayed at "the road is rough, draw a sword to help each other". Only after she really entered the grassroots level did she find that social workers were mostly faced with complicated and trivial matters, such as what to do if residents had something to delay to buy food, and how to deal with snakes in the drainage ditch of the community. Community work is harder than expected, but in contact with residents, she was moved again and again. "I think the most precious thing in the world is the emotion between people, and the value of our job lies in this emotional connection, so for such a good thing, I think any hard work is worth it."
Sheng Juanjuan listed "Orange" as one of the key words in her speech. In her opinion, orange is the warmest color and the most beautiful background color of volunteer service in her mind. On the road of "walking 400", social workers are never alone, and volunteers are one of their best partners. From New Year’s Eve patrol, garbage sorting to daily work, the dedication of volunteers often moved Sheng Juanjuan, and she also learned a lot of life experience and wisdom from older volunteers. Now, Shanghai is moving towards the domestic waste classification 2.0 model. Sheng Juanjuan thinks of the "friends who dismantled garbage together in those years" in Yongjia New Village. They have made joint efforts for the construction of beautiful China and gained gratifying results.
"People" is the smallest unit of a community and the ultimate focus of social work. Yongjia New Village, located in Wutong District of Tianping Street, was originally a dormitory for middle and high-level employees of banks. With constant familiarity and running-in, Sheng Juanjuan and the residents here gradually became "concerned" with each other. There is a 102-year-old old man living in the community. Every time she passes by the door, she will habitually ask about the situation to ensure the health and safety of the elderly. On weekdays, Sheng Juanjuan always responds to people’s concerns for the first time and is committed to giving everyone a sense of security and belonging. When she heard the residents call herself "Juanjuan" and saw the old and young people laughing and chatting in the community, she really realized the value of social work. "I think the most’ top’ is the initial heart that has been beating."
Chen Qi, Secretary of Jianxin Residential Area:
Change your heart for your heart, and get rid of the ten square meters that disappeared inside.
"At that time, I had just been transferred to Jianxin residential area for about two months," Chen Qi, secretary of Jianxin residential area, explained to us. "Standing in an alley on Taiyuan Road, you can clearly see an illegal construction made of iron. I was curious at that time, what kind of people lived in it? What kind of living environment does he have? "
This 9.7-square-meter hut was built in the 1990s, and it was built in the public alley passage of the community, which hindered residents’ daily traffic and at the same time had certain security risks, and it was a nail that was difficult to pull out in the alley comprehensive improvement project. Secretary Chen Qi has been engaged in community work for ten years. Faced with this situation, she never mentioned the words "illegal construction" and "rectification", but sat down calmly and talked about it. In the following days, Chen Qi and Grandpa Wang became familiar with each other after chatting again and again. Grandpa Wang also learned about Chen Qi’s specific work content, determination to do things and the inconvenience caused by the illegal construction of 10 square meters. In the sound of hammering, the alley revealed the originally clean and tidy, spacious and bright aisle.
From the alert at first sight, to the trust in the chat, and finally to the release after the violation, Grandpa Wang’s change of eyes made Chen Qi feel a lot, and also made her truly realize that the neighborhood Committee’s work is down-to-earth and can’t be done simply by a phone call or a notice. In normal practice, Chen Qi often makes field visits in Jianxin residential area and visits neighboring streets. If she encounters any thorny problems, she will also actively communicate with other secretaries through the "Secretary Salon". "I am the youngest secretary in our street," explained Chen Qi, the post-90s secretary. "The’ Hongyun Secretary’s Studio’ established in Tianping Street can answer questions for the secretaries of residential areas, and has played a very good role in promoting party building to lead grassroots governance and solving various problems at the grassroots level, and enhanced the team-leading ability of the new generation of’ leading geese’."
This demolition is not only the demolition of Grandpa Wang’s house of 10 square meters, but also the demolition of the "heart wall" of the residents in the lane. Building a new residential area is the largest population, the largest number of households and the most complicated housing type among the 21 residential areas in Tianping Street. However, the "disappearing ten square meters" has made residents see their determination to work in the neighborhood Committee and made them full of confidence in the neighborhood Committee. "I have encountered many problems in the actual process of’ walking 400′, but I have always proposed to my neighborhood cadres to visit the’ three fears’ principle-not afraid of trouble, not afraid of hard work, not afraid of problems." Chen Qi finally concluded, "Because the problem came out, the solution came out, and the residents’ happy life and trust in the neighborhood cadres also came out."
Good governance at the grass-roots level is a solid cornerstone of the modernization of state governance and a strong support for the governance of China in the new era. The speeches of the "Red Housekeepers" in Tianping Street tell the touching stories of frontline social workers who "walk through hundreds of doors, know hundreds of feelings, solve hundreds of worries and warm hundreds of hearts", and also bear the community plan and community wisdom of grassroots governance in the new era.
(The original title is "Community Story of Three" Red Housekeepers ")
